Returns & Exchanges
At Greenworks, we want you to be completely satisfied with your home essentials, which is why we offer a 30-day return window for all items in their original condition. If your purchase doesn't perfectly fit your space, our team is here to ensure a smooth and hassle-free return process.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags and hardware are included to qualify for a full refund.
Ship It Back
Affix the prepaid shipping label provided via email and drop your package off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
