Frequently Asked Questions
Everything you need to know about our sustainable home solutions and services.
What materials are used in Greenworks products?
We prioritize sustainability by using responsibly sourced timber, recycled metals, and organic textiles. Every product page features a detailed breakdown of the eco-friendly materials used in that specific piece.
How long does shipping take for furniture items?
Standard shipping for small home decor typically takes 3-5 business days. For larger furniture pieces, delivery usually takes 7-14 business days as we use specialized white-glove carriers to ensure your items arrive safely.
What is your return policy?
We offer a 30-day window for returns on most items. Products must be in their original condition and packaging. Please note that custom-made or final sale items are not eligible for return.
Do you offer assembly services?
Yes, for an additional fee, we offer professional in-home assembly for large furniture items. You can select this option at checkout, and our team will handle the setup and package removal for you.
Are your products covered by a warranty?
Most Greenworks furniture comes with a limited 1-year warranty covering manufacturing defects and structural integrity. This ensures your home investment is protected against quality issues.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Affirm, allowing you to pay for your home upgrades over time.